SHIPPING POLICY
We want you to shop with complete confidence. If your purchase isn’t right for you, we’ve made the return and exchange process simple.
FREE EXCHANGE — WE’LL PICK IT UP
Changed your mind or want a different design?
- Free exchange on eligible products.
- Pickup will be arranged by us from your doorstep.
- Choose another product of your preference.
- No additional pickup charges.
REFUND TO YOUR ORIGINAL PAYMENT METHOD
Prefer a refund instead?
- Simply ship the product back to us.
- Once we receive and inspect the product, your refund will be processed to your original payment method.
- For COD orders, refund will be processed to the UPI details provided by you.
- Return shipping charges are borne by the customer.
HOW TO REQUEST
Email us at info@sugarcrush.in or whtsapp us at 8410010076 with your order number and return/exchange request.
Our team will assist you with the next steps.
SHOP WITH CONFIDENCE
Every Sugarcrush bag is carefully checked before dispatch. We want you to love what you receive—and if something isn’t right for you, we’re here to make the process easy.
Your purchase. Your choice. Hassle-free exchange or refund.
*updated policy valid for orders placed on 3rd oct or after 3rd oct 2026
